We believe in great customer service

Here at Brayford Numbers we believe in great customer service. 

As a customer you will have:

- a dedicated account manager - no call centres!

- the option to call us for free from a landline on our 0800 number

- a guaranteed same-day service on most number set-ups 

Need more? We are always open to suggestions on how we can serve you better. 

Toll free and freephone numbers

When the States releases a new toll free prefix the numbers quickly get snapped up. They just released 1-844 in December 2013 and these numbers probably won't be around for that long. 

The first release of toll free numbers in the United States saw the birth of 1-800. Since that time the fast growing need for consumers to call free has seen 5 more prefixes released.

The following US toll free prefixes are as follows:

1-888

1-877

1-866

1-855

1-844

We all know what happens in the US eventually crosses the water and happens in the UK.

Freephone numbers have proven to be successful for both US and UK businesses.The demand for 0800 freephone numbers in the UK is increasing all the time while at the same time the availability to be able to purchase a 0800 freephone number is diminishing. It is for that reason we encourage businesses to choose 0808 freephone numbers while the supply, selection and price couldn’t be better.

0808 numbers

0808 Numbers were introduced in 1997 to add additional selection of numbers to call free from landlines.

Are 0808 numbers free to call?

Yes, from most landlines. Although not as widely recognised as 0800 freephone they are becoming more popular as the choice of memorable 0800 numbers has been greatly depleted.

In July 2015 mobile phone companies will be required to make calls from mobiles free. This in turn will increase the demand for freephone numbers. The time to buy a Freephone number has never been greater and the time to buy a memorable 0808 number has never been cheaper. Next year the demand will increase dramatically which means so will the price.

Useful information on 0808 charges

Google Places don't like 08 numbers

To be towards the top of a Google search without paying for ads or paper click you need to sign up for Google Places. To do this you need a telephone number. Google does not like 08 numbers, i.e. 0800/0845/0844. If you already have one of these - why not purchase a virtual local number (01/02 numbers) to put there instead?

We found this today at Lucidica:

Tip 6 – Get a local number: Google Places doesn’t like non-geographical numbers if you have an 0844, 0845, 0870 or 0800 number you are going to be a step behind. If you’re based in London get an 020 number, Birmingham a 0121 number.

Our solutions for pop up and mobile businesses

At Brayford Numbers we love pop up and mobile businesses - food vans, florists, beauty, retail, restaurants, ping pong, club nights (to name but a few).

If you aren't in a permanent space or are constantly on the go that doesn't mean that you are only left with your mobile number to advertise your business with.

Here at Brayford we have more professional-looking options for you guys:

What about an 0800 number pointing to your mobile for you foods vans? This means that wherever you are parked customers will presume you are local, which increases your chance for repeat business. Also, with online call stats you will be able to measure the success of your vehicles placement or any advertising/social media campaigns you run. 

Nail technicians that pop up in different stores from time to time - how about a virtual local number for your website that you can point to your mobile when you are a resident in someone else's store so you never miss bookings?

A local number is also a great option for restaurants who are popping up, especially in places far from their fixed premises or that may not have fixed phone lines. Point your virtual local number to the mobile of a staff member on site for a convenient way to take bookings and attract locals when advertising. 

If you are only going to pop up for a little while we fully support that. No 12-24 month contracts here. All we need is 30 days notice and we will cancel your number. 

Are 0800 numbers free from mobiles?

No... BUT they soon will be!

According to Ofcom, from June 2015 onwards 0800 numbers will be free to call from mobiles.

Now is the time to purchase an 0800 number!

Press: 

BBC news

The Guardian 

Digital Spy

Why call package deals aren't as good as they seem...

The reason we don't offer call package deals is simply this:

Say you set up an 0800 number with a £10 per month call package. In the first month you forward your calls to your mobile and receive 5 calls at 2 minutes each. That's 10 minutes and a charge of £10. You are being charged £1 a minute!

Our call charges are 8ppm + VAT to a mobile = 96p (incl. VAT) in this exact case.

That's a saving of £9.04 on your call charges! 

Also, most of the time call packages mean contracts. If you carried on with this volume of calls for the rest of the year your total charges would be £120. We would have charge you just £11.52 (incl. VAT).

You could have saved £108.48.

At Brayford Numbers we believe in fair charges based only on what you use.