Wednesday, 2 November 2016

Why would my business need a virtual number?

The beauty of a virtual number is it can be pointed to and thus answered on either an existing landline or mobile phone. This is important for dispersed teams or if you work on the road as it can be a real challenge to ensure the phone is always answered.

Using a virtual phone number means you can have your local number picked up by anyone anywhere.  You can even have all the phones in a hunt group ring at once so that the first person available answers the call. Serviced offices benefit massively from this type of system where multiple employees can access the calls.

And then there is the fact that you can guide your customer through a location journey. By purchasing specific area code numbers, you can show your customer where you can do work. This in turn can give the impression that your company is sizable, not to mention suggest that you are available to work in that area. 

For further information on destination numbers, speak with Emma today: 020 7458 4456

1 comment :

  1. The reason a 0800 number is so useful in these situations is that it gives the customer a way to receive immediate feedback for their question. Knowing this, they will be more likely to pick up the phone and resolve the issue as opposed to ignoring it and moving on. http://0800-company.com/

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