What do you do when your supplier
of Non Geographic numbers introduces a low usage minimum billing charge of £20
to a fixed term contract?
We have recently been contacted by customers of Gamma
Telecoms to ask if it is possible to migrate their number(s) to ourselves due
to what they believe is an extremely unfair minimum billing charge of £20 which
comes into effect May 1st 2015. The customers have explained that
they have entered into a 5 year contract and in order to leave their existing
supplier they would have to pay the monthly amount x the amount of months left
on the contract which includes the monthly price increase.
Ofcom has addressed this matter and below we have posted a
link to their site which we hope will be of help.
The key is to contact
your current supplier asap so 30 days does not lapse before a response is
received by your current supplier.
While Ofcom does not deal with individual complaints you are
entitled to log a complaint and if everyone who is affected by this rate
increase does, it cannot go unnoticed.
Brayford Numbers in no way encourages consumers to
break the terms and conditions of their contract with another supplier we do
believe that some changes are just plain unfair.
As a footnote Brayford numbers
operates on a 30 day rolling contract, no low usage charges, competitive rates
and great customer service, but don’t take our word for it move over and join
us and see for yourself. Only pay for what your use!
