Monday 20 January 2014

Why VOIP isn’t the best choice for businesses wanting a non-geographic number

At Brayford Numbers, we are continually asked about VOIP in relation to our services.

Many potential clients come to us saying, “Is your service not free? My friend has a number for free – what is that?” Most of the time, this isn’t the case.

PC to PC is usually free – i.e. over Skype or Instant Messenger.

However, if you want a non-geographic number there will most likely be incoming call charges. These can be cheaper, but you have to factor in the equipment needed to make and receive calls with VOIP, as well as Internet bills and more importantly it's functionality.

VOIP, instead of using circuit switching like traditional call services, uses packet switching. This means data is divided into small packets, which are then transported over the network.

This is the first disadvantage of the service. The reassembling of the data over the network can lead to broken and patchy calls, which makes your company sound unprofessional and unreliable. 


You need to purchase a VOIP phone

No additional equipment or wiring is necessary

Incoming charges for non-geographic numbers

Incoming call charges tend to be slightly more expensive than VOIP, but you are paying for connection quality

On top of incoming call charges, you will have to pay for Internet line rental, plus your number rental (in most cases)

You only pay a small charge for your number rental on top of incoming call charges

Most VOIP companies do not allow you to choose your non-geographic number

We let you choose your number and if you can’t find what you are looking for on the site we are more than happy to search further for you

If the internet goes down, your phone line goes down (and if you don’t have an additional landline or mobile you won’t be able to contact your internet provider to sort the problem)

If your telephone line goes down you can instantly point your non-geographic number to another landline or mobile

Most VOIP providers don’t allow you to call emergency services

You can obviously do this on your existing landline or mobile

No comments :

Post a Comment